Skyrail Privacy Statement
The following Skyrail statement addresses relevant privacy issues.
Skyrail Rainforest Cableway is committed to ensuring the privacy of individual’s information. Skyrail respects the need for confidentiality of information and provides a secure framework to protect personal details, held by Skyrail, from collection of information, use & disclosure, storage, security and accessibility.
The Skyrail privacy statement outlines:
1. Collection of personal information
Skyrail collects personal information directly from individuals in a number of ways. These may include: application forms, questionnaires, customer feedback forms, e-mail reservations, web site reservations and sales, telephone, facsimile, correspondence or contact in person.
Personal information collected by Skyrail may include: name, address, e-mail address, telephone number, credit card number and expiry date.
2. Use of personal information
Personal information will used by Skyrail under the following conditions:
- Skyrail will not use personal information, for any purpose, which is not related to the services or products Skyrail provides to individuals. Skyrail may use personal information to inform individual’s of other Skyrail products/services which Skyrail feels maybe of some interest/benefit to the individual.
- Skyrail will not disclose personal information to third parties except where it is required by law.
- Skyrail will only disclose personal information with individual’s consent.
- Skyrail will not disclose personal information to any third party individual or entity for marketing purposes.
- At any time, individuals have the right to request that Skyrail remove their personal details from any Skyrail marketing activity.
3. Personal information on the Skyrail web site
For every visitor to the Skyrail web site our web server collects personal information for statistical purposes. Information identified includes the number of users visiting the site, traffic patterns, origin of users and referring sites. This is unidentified data and no attempt will be made to identify users or their browsing activities. The information is used to assess our web site performance and to help improve the overall content and layout of the site.
4. Safekeeping of personal information
Skyrail takes reasonable steps to ensure that your personal information is accurate, complete and up-to-date whenever information is collected or used. If individual’s find that the current personal information that Skyrail holds is inaccurate, the individual may approach Skyrail and the information will be amended.
- Skyrail protects personal information from misuse, loss, unauthorised access, modification and disclosure. Personal information may be stored in either electronic data or hard copy documents.
- Only Skyrail authorised users may access personal information and only for approved purposes.
- All Skyrail employees are aware of their obligations under the Privacy Act legislation and Skyrail’s own, specific privacy requirements. All Skyrail employees sign ‘Confidentiality Agreements’ as a condition of employment.
5. Concerns and information regarding Skyrail privacy
If you believe that your personal information has been compromised in any way, please contact the Skyrail Privacy Officer, who will be your first point of contact should a privacy issue arise. Our Privacy Officer will investigate your complaint in complete confidence and make a formal response to you
If you are dissatisfied with our internal complaint process the complaint will be passed onto the Privacy Commissioner.
If you have any further questions relating to the Skyrail Privacy Statement, please do not hesitate to contact us:
